What Happens During a Jan-Ex Commercial Cleaning Walkthrough? Here’s What to Expect

At Jan-Ex, our walkthrough process isn’t just a formality—it’s how we build smarter, safer, and more efficient cleaning plans for clients throughout Massachusetts and Rhode Island. Whether it’s a daycare, warehouse, healthcare facility, or office space, etc.,a professional walkthrough is where it all begins.

A walkthrough can make or break the outcome. It sets the tone, defines expectations, and lays the foundation for everything that follows. As far as we’re concerned, a successful project always starts with a good walkthrough. In this article, I’ll break down what happens during a Jan-Ex walkthrough, why it matters, and what you can expect when you schedule one with our team.

What Is a Commercial Cleaning Walkthrough?

A commercial cleaning walkthrough is an on-site visit where we assess your building’s layout, cleaning needs, pain points, and goals. Think of it as a two-way conversation: we learn about your space, and you learn about how we work.

It’s not a sales pitch. It’s a collaborative inspection, tailored to help us create a cleaning solution that’s specific to your facility—not a copy-paste service package.

What Happens During the Walkthrough?

Here’s how we usually approach it, step by step:

1. We Meet and Listen

First, we meet with whoever oversees your facility’s maintenance. This could be a property manager, a business owner, or the operations team. We ask about your biggest concerns: Are there odor issues? Is there sensitive equipment? Have past vendors missed the mark?

We want to understand what’s worked—and what hasn’t—in your previous cleaning relationships. Are there areas consistently overlooked? Do cleaning crews interrupt sensitive workflows? Are there tenant complaints, compliance concerns, or building-specific challenges that we need to address?

The more we learn from you upfront, the better we can tailor our services to your specific needs.

2. We Tour the Facility

We walk through every space you want serviced—offices, restrooms, kitchens, classrooms, manufacturing floors, stairwells, and more.

We pay attention to:

• Square footage and floor types

• Touchpoint surfaces

• Waste collection areas

• High-traffic vs. low-traffic zones

• Security or access limitations

  
  

3. We Take Notes (and Sometimes Photos)

We use digital forms to record key details and sometimes take reference photos (with permission). This ensures nothing gets lost between walkthrough and proposal.

4. We Ask Questions

We want to know what "clean" means to you. For one business, it means spotless glass doors. For another, it’s sanitizing daycare toys or managing post-shift manufacturing debris. We’ll also ask about your preferred cleaning times, security protocols, and whether you need green cleaning products or hypoallergenic solutions. If you have LEED certification or industry compliance needs (like OSHA or HIPAA), we factor those in too.

5. We Explain What We Offer

Once we understand your facility and your pain points, we walk you through the full scope of what Jan-Ex can provide. Rather than overwhelming you with a list of services you may not need, we focus on what will bring the most value to your space.

Jan-Ex’s 8 Core Commercial Cleaning Services:

1. Daily Janitorial Service – Routine cleaning for offices, schools, warehouses, and healthcare environments. Includes trash removal, floor care, restrooms, and general upkeep.

2. Deep Cleaning – Thorough sanitization of hard-to-reach areas, carpets, grout lines, baseboards, and high-touch surfaces.

3. Post-Construction Cleaning – Specialized debris and dust removal after renovations or new builds. We prep spaces for safe, clean occupancy.

4. Emergency Cleaning Services – Fast-response cleanup for water damage, biohazards, or facility disruptions due to weather, accidents, or unexpected closures.

5. Disinfection Services – EPA-approved chemical application and surface sanitization tailored for healthcare, schools, and high-traffic businesses.

6. Eco-Friendly & Green Cleaning – Non-toxic products, energy-efficient equipment, and environmentally conscious practices that meet LEED and Safer Choice standards.

7. Floor Care & Maintenance – Strip and wax services, tile and grout restoration, carpet shampooing, and burnishing for all commercial flooring types.

8. Interior Window & Glass Cleaning – Streak-free results for office glass, conference rooms, storefronts, and entryways.

   
   

During this part of the walkthrough, we match your needs with the right combination of these services and explain how they can be scheduled to reduce disruption and enhance facility operations.

Why the Walkthrough Matters

Without this step, most companies guess. We don’t.

A walkthrough helps us:

• Create an accurate, customized quote

• Build a cleaning schedule that fits your operations

• Ensure compliance with OSHA, HIPAA, or industry-specific requirements

• Assign the right equipment and team for the job

  
  

It also builds trust. You see how we think, how we plan, and how we care about your space. It gives you the chance to ask detailed questions, set expectations, and identify your must-haves early in the process. For us, it’s about alignment—making sure we’re not only cleaning your facility, but supporting your operational flow, safety priorities, and long-term goals.

In our experience, the facilities with the most successful cleaning outcomes all started with a well-executed walkthrough.

How Long Does It Take?

Most walkthroughs take 20 to 45 minutes, depending on your facility’s size and complexity. A single office suite with standard needs may only take 20 minutes, while a multi-tenant building or a specialized environment like a medical facility could take closer to an hour.

We work around your schedule to keep the process as efficient as possible, focused, and respectful of your time. If additional team members or decision-makers want to be present, we welcome that—it often leads to better questions and clearer direction. The goal is to gather everything we need in one visit, so we can move quickly from evaluation to a detailed, accurate cleaning estimate.

Ready to Schedule a Free Walkthrough?

We make it easy to get started—and the best part is that our walkthroughs are not only thorough, they're free! We'd love to hear about your space and what challenges you're looking to solve.

Schedule your walkthrough here: Schedule a Free Walkthrough or email me directly at cstanza@jan-ex.com for immediate help.